Shipping policy

Shipping & Delivery Policy

Print Globally — Operated by Shah Prints Private Limited

At Print Globally, we aim to deliver professionally printed, customized products safely and efficiently across India.

Please review our shipping and delivery policy before placing an order.

1. Shipping Coverage

Print Globally offers shipping to serviceable locations across India.

Delivery availability depends on courier serviceability, product dimensions, weight and destination.

If a delivery location is not serviceable, our team will contact the customer to discuss available alternatives or an appropriate resolution.

2. Order Processing & Production

Most products offered by Print Globally are printed and manufactured according to customer specifications.

Production begins after the required order details, payment and print-ready artwork or artwork approval have been received.

Production time depends on factors including:

Product type and specifications
Selected size and material
Order quantity
Artwork readiness and approval
Finishing and customization requirements
Material availability and production workload

Any production or dispatch timeframe communicated for an order is an estimate unless expressly confirmed otherwise.

3. Artwork Approval

Customers should provide clear, high-resolution and correctly sized artwork.

Orders requiring artwork correction, clarification or customer approval may experience additional processing time.

Production may remain on hold until the required artwork or approval is received.

4. Shipping Charges

Shipping charges depend on the delivery location, package weight, dimensions and selected delivery service.

Applicable shipping charges will be displayed during checkout or communicated before the customer confirms payment.

Additional shipping charges will not be collected without the customer's agreement.

5. Dispatch and Delivery

Once an order is ready, it will be handed over to an available shipping or courier partner.

Delivery time varies depending on the destination, courier service and operational conditions.

Delays may occur due to weather, public holidays, transportation disruptions, remote-area serviceability or other circumstances.

We will assist customers with reasonable delivery-related inquiries.

6. Order Tracking

Where tracking is supported by the selected courier partner, shipment details or a tracking number will be shared through the available order communication channels.

Customers can use the provided tracking details to check shipment progress.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number.

If an address is incomplete or incorrect, our team may contact the customer for clarification.

Any additional reshipping charges resulting from an incorrect customer-provided address will be communicated before a new shipment is arranged.

8. Failed Delivery Attempts

If a courier is unable to deliver an order, customers may be requested to coordinate a reattempt or provide updated delivery details.

Reattempts are subject to courier availability and serviceability.

If a shipment is returned to us, we will contact the customer to discuss the next steps.

9. Damaged or Missing Shipments

If your order arrives damaged, contains missing items or does not match the confirmed specifications, please contact our support team promptly.

Share your order number, relevant photographs and a description of the issue.

We will investigate and offer an appropriate resolution, including replacement, reprinting or refund where applicable.

10. Bulk and Large-Format Orders

Bulk printing, oversized frames, large-format products and special packaging orders may require different production, packing and transportation arrangements.

Any special shipping requirements and applicable charges will be communicated to the customer.

11. Shipping Delays

If we become aware of a significant delay affecting an order, we will make reasonable efforts to inform the customer and provide updated information.

Customers may contact our support team for order-related assistance.

Any cancellation or refund request will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

12. Contact Us

For shipping inquiries, tracking assistance or delivery-related issues:

Print Globally

Operated by Shah Prints Private Limited

WhatsApp: +91 93165 29150

Website: www.printglobally.com

Location: Valsad, Gujarat, India.

We are committed to helping customers receive their custom-printed products safely and with clear communication.